I was first skeptical when the tech walked in due to the fact that this is our first dealing with Kensington Office Machines. The tech dismantled my HP Designjet Z6100 Printer, replace the parts, cleaned the unit and reassembled the unit. My colleague and I were expecting the usual beep followed by the error codes when the unit was turned on but the unit did not beep and printer was ready. Our HP Designjet works fine now.
I could not recommend their services highly enough. Thank You!Janet,
Our Xerox Copier has been down for some time now with no hope. We called in two companies who tried to repair without any luck. All they gave us was recommendation to replace Fuser, Belt etc. We called Kensington Office Machines as our last option. The tech from Kensington was very polite, friendly and knowledgeable. Apparently, the sensor flag somewhere was misaligned. He fixed our Workcentre 7970 in no time. Thank You Guys.Tony,
Thank you so much for resolving our Xerox Workcentre 7775 Copier jam issues. We've called two service companies who told us the rollers were bad and the rollers were replaced but the issue persisted. We called Kensington Office Machines and skeptical at first but the tech came in showed us what the problem was, replaced the part and our unit has not failed since the repair. Your service is great and the tech is knowledgeable. I'd recommend Kensington Office Machines to anyone that needs a copier repair. Thank YouPaula,
We have been impressed and satisfied with every level of service contract on our Canon Imagerunner Copier with Kensington Office Machines. The service technicians are courteous, knowledgeable and very professional with all our repair issues. We will continue to utilize their services and products. Have always been very pleased with their fast on-site service. I recommend them to everyone!"Erika - NIH,