Digital Copier, Printer Service Technician

Kensington Office Machines, a leader in office technology provides sales, service and supplies for digital B&W and Color copiers, connected multi-functional and wide format products, digital duplicators, laser printers, smart boards, scanners, managed print/ network services and document management solutions, with location Maryland.

Job Description:    

Kensington Office Machines is looking for an experienced, full time, Digital Copier / Printer Service Technician to join our team to service the Colorado Springs area. This is an excellent opportunity for a career-minded individual to join a continuously growing company with opportunities for professional growth and advancement.

Responsibilities:

You will be responsible for installation, troubleshooting, on-site repair and maintenance of our Ricoh, Savin, Sharp, HP and Lexmark Printers and Multi-functional digital B&W and Color Products. Attend manufacturers and in-house training courses as required, effectively execute all required territory management and call handling procedures. Timely completion of paperwork, mileage, time records, parts usage, problem/ repair service history reports. Provide sales support as required.

Job Requirements

  • Minimum of two years industry experience in troubleshooting, repair and maintenance of printing/ coping equipment.
  • Ricoh Pro C901S or Xerox experience is a plus.
  • Comparable education and experience in related fields will be considered.
  • Degree in Electronics or equivalent military experience, A+ and/or Net + Certification or network connectivity experience a plus.
  • This person must have proven customer service / communication skills, a strong work ethic and a high degree of initiative.
  • Must be positive and outgoing, self-motivated and committed to building and maintaining strong customer relations.
  • Ability to work independently in a fast paced environment.
  • Applicants must be willing to submit to a criminal background check, have reliable transportation/ insurance and good driving record.
  • Ability to lift at least 50 pounds and push/ pull heavy equipment.
  • Must be able to crouch or kneel regularly while working on equipment.

 Benefits:

  • Performance bonus program
  • Monthly car allowance
  • Excellent product and industry training
  • Ongoing professional development training


Company Profile:      

  • Reputable office technology company
  • Locally owned and operated
  • Over 30 years in Business
  • Ricoh, Savin, Sharp, Oki, Canon, Hewlett-Packard, Lexmark, Konica Minolta

Job Category: TECHNICIAN
Job Type: Full Time
Job Location: Maryland

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